![]() ![]() In such a situation, best would be to contact us so we can schedule a remote session and see what has gone wrong. Open a fresh SketchUp project and then the V-Ray Asset Editor - you should be able to download the assets Navigate yourself to the corresponding place and delete the V-Ray Material Library folder. The Preset Material Library should be saved \Documents\V-Ray Material Library\ on Windows, or in ~/Library/Application Support/ChaosGroup/V-Ray Material Library on macOS. ![]() To show how this works, we have a sculpted model in our scene. If that's not the case, try the following: Narrator Another important map available in V-Ray these days is the triplanar option that was added in version 3.3 of the engine. If you select Continue, you will not see the Download button for the current session anymore, however, you should be able to see an option to Check for content updates. You will once more be prompted to download the assets, or alternatively, keep only the existing assets (by clicking Continue: see screenshot). Upon pressing Cancel while downloading the assets, a message will show that the download was incomplete.
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